Legal Compliance

This page describes the SMS/text messaging program operated by NoviSmile and our commitment to compliance with applicable carrier and A2P 10DLC requirements.

Our Messaging Program

NoviSmile sends both transactional and promotional text messages to individuals who opt in through our website. Each message type requires separate, explicit consent. Marketing consent is never combined with transactional consent.

How You Opt In

You opt in by visiting https://novismilerogers.com, completing a form that collects your phone number, and checking the applicable consent box(es) before submitting. Consent checkboxes are optional and are not required to submit the form or to receive our services. You may also text START to (855) 458-9911 to opt in.

Types of Messages

• Notifications & Alerts (transactional): appointment reminders and confirmations, and service updates.
• Marketing: special offers, discounts, and new updates.

Message Frequency

Message frequency varies based on your interactions with us and the type of messages you have consented to receive.

Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. NoviSmile is not responsible for any charges from your carrier.

Opting Out

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and will no longer send SMS messages, unless you opt back in.

Help

Reply HELP at any time for assistance, or contact us using the information below.

Privacy & Data Sharing

For full details on how we handle your information, see our Privacy Policy.

Supported Carriers

Supported carriers may change, and carriers are not liable for delayed or undelivered messages.

Contact Us